ciValue Systems

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Customer Relationship Management
Customer Data Platform
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Company Information

ciValue provides grocery, drug, health and beauty retailers the tools to put customers at the center. Its cloud-based, self-service customer analytics and personalized recommendation solution applies proprietary predictive data science algorithms to purchase and on-line behavior data, rapidly decoding each customer’s “Retail DNA,” then providing actionable insights and personalized offer recommendations. Implemented within weeks, ciValue’s customer science automation generates value immediately and continuously. Purpose-built for high frequency retail, ciValue empowers retailers to anticipate customers’ desires and needs to create optimized omni-channel retail experiences, driving loyalty and enhancing profit and competitiveness, through millions of simultaneous one-to-one customer relationships.